Donation Scheduling
Beacon House Thrift Shop’s donation pickup service is crucial to our operations.
Essentially, users can request a donation pickup for their items via our website or email, and once their items are approved, and they are on the schedule, one of our box trucks will come by and pick up the donations.
When designing our website, beaconhousethrift.org, we wanted to make it as simple as possible for a user to request a donation pick-up. In digital marketing, this process is often referred to as reducing user friction.
All the user will have to do is visit our web site’s homepage and either click on the “Donate Today” button in the top right corner or select “Request a Pickup.”
Once clicked, the user will be taken to our donate page, where they are offered to review our donation acceptance policy (the items we do and don’t accept), or they can select “Request Pickup” and begin filling out the form.
Plug in your headphones and watch the video below to see the donation pick-up process
One of the beautiful things about our donation pickup service is that it’s a great way to introduce people to The Beacon House. Many donors simply want to donate items to a good cause, and when we arrive, it’s an opportunity to educate them on our Mission and provide excellent customer service!