Introduction – Processing and Production
If customer service is the engine that drives The Beacon House Thrift Shop, processing and production is the fuel.
The ability to accurately appraise an item and get it to the sales floor in a timely manner is an artform, one in which you will be masterfully skilled upon completion of this module. While determining price points in a timely manner is extremely important, being in production encompasses a lot more than that. In this module, we will cover inventory management, sales strategies, standard operating procedures for the sorting of goods and the discarding of unsellable merchandise, and possibly most important, proper safety etiquette.